Contact Us

If you have questions about a product, shipping, returns, pricing, or an existing order, our team is here to help.

Company Information

Website Name: The Contractor Tools
Company Name: 17265956 Canada Inc. (doing business as The Contractor Tools)
Business Address: 17 Viamede Crescent, North York, ON, M2K 2A7, Canada
Email: sales@thecontractortools.com
Phone: +1-888-902-4532
Business Number: 775100035 RC0001

Customer Support Hours

  • Monday to Friday: 9 am - 5 pm
  • Saturday and Sunday: Not working
  • Time Zone: Eastern Time (ET)

Response Time

We typically respond within 24–48 hours.

Freight & Large Item Shipping

Many of our products ship via freight carrier due to their size and weight. For freight deliveries:

  • A valid phone number is required for delivery scheduling.
  • Please ensure someone is available to receive and inspect the shipment upon arrival.
  • Inspect all items for visible damage before signing the delivery receipt — note any damage directly on the paperwork.
  • For questions about freight delivery, scheduling, or LTL shipments, contact our team at sales@thecontractortools.com or +1-888-902-4532.

Quick Links

Contact Form Note

Please include your order number, product name, and a short description of your question so we can help you faster.