Effective Date: March 10, 2026
At The Contractor Tools, operated by 17265956 Canada Inc., we respect your privacy and are committed to protecting your personal information.
The Contractor Tools is a Canadian business that serves customers in both Canada and the United States. This page explains how we handle requests relating to the sale or sharing of personal information under applicable privacy laws, including rights available to eligible California residents under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
1. Your Privacy Rights
Privacy rights vary depending on where you live. Customers in Canada, certain U.S. states (including California), and other jurisdictions may have rights regarding their personal information under applicable laws.
Where applicable, these rights may include the ability to:
- Request access to the personal information we have collected about you.
- Request correction of inaccurate personal information.
- Request deletion of your personal information.
- Request information about how your personal information is collected, used, and disclosed.
- Request to opt out of certain data sharing activities where required by applicable law.
The Contractor Tools does not sell personal information for monetary consideration. We also do not sell, rent, or trade personal information to third parties for their own marketing purposes.
However, we may share limited personal information with trusted service providers and technology partners that help us operate our website, process payments, fulfill orders, provide customer support, analyze website performance, prevent fraud, or perform other business operations on our behalf. Where applicable law treats certain types of data sharing as a "sale" or "sharing," eligible individuals may exercise their available privacy rights.
2. Information That May Be Shared
To operate our business and provide our services, we may share limited personal information with trusted third-party service providers, including:
- Payment processors for secure payment processing.
- Shipping and fulfillment providers for order delivery.
- Website hosting and technology providers.
- Analytics providers that help us understand and improve website performance.
- Customer communication providers that assist with order notifications and customer support.
These providers process personal information only on our behalf, only for the services they provide to us, and are not permitted to use your personal information for their own independent marketing purposes.
3. Your Right to Submit a Privacy Request
If applicable privacy laws provide you with the right to opt out of certain data sharing activities or exercise other privacy rights, you may submit a request using the contact information below.
Once your request is received, we will:
- Review your request.
- Verify your identity where required by applicable law.
- Respond to your request within the timeframes required under applicable privacy laws.
We will not discriminate against you for exercising your privacy rights.
4. How to Submit a Request
To submit a privacy request, please contact us using one of the following methods:
Email: sales@thecontractortools.com
Phone: +1-888-902-4532
You may also contact us through our website:
https://www.thecontractortools.com/pages/contact-us
Please include:
- Your full name.
- Your email address.
- A description of your privacy request.
Our team will review and respond to your request within a reasonable timeframe and in accordance with applicable law.
5. Authorized Agents
Where permitted by applicable law, you may designate an authorized agent to submit a request on your behalf. We may require verification of both your identity and the agent's authority before processing the request.
6. Updates to This Page
We may update this page from time to time to reflect changes in applicable laws, regulations, or our business practices. Any updates will be posted on this page with a revised Effective Date.
7. Contact Information
If you have questions regarding your privacy rights or this request process, please contact us:
- Website Name: The Contractor Tools
- Company Name: 17265956 Canada Inc. (doing business as The Contractor Tools)
- Address: 17 Viamede Crescent, North York, ON, M2K 2A7, Canada
- E-Mail: sales@thecontractortools.com
- Contact Us: here
- Phone: +1-888-902-4532
- Business Number: 775100035 RC0001
Customer Service Opening Hours:
- Monday to Friday: 9 am - 5 pm
- Saturday and Sunday: Not working
- Time Zone: Eastern Standard Time
🕒 Response Time: We respond within 24–48 hours.