Effective Date: March 10, 2026
At The Contractor Tools, operated by 17265956 Canada Inc., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Company Information
Website Name: The Contractor Tools
Company Name: 17265956 Canada Inc. (doing business as The Contractor Tools)
Address: 17 Viamede Crescent, North York, ON, M2K 2A7, Canada
E-Mail: sales@thecontractortools.com
Phone: +1-888-902-4532
Business Number: 775100035 RC0001
2. Information We Collect
When you visit or interact with our website, we may collect the following types of information.
Personal Information
Personal information may include:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Order history
This information is collected when you:
- Place an order
- Contact customer support
- Subscribe to emails
- Submit a form on our website
Payment Information
Payments are processed securely through third-party payment processors. We do not store full credit card details on our servers. Payment processors may collect and process payment information according to their own privacy policies.
Automatically Collected Information
When you browse our website, certain information may be collected automatically, such as:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on pages
- Referring websites
This information helps us improve website performance and user experience.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Provide customer support
- Communicate with customers about orders or inquiries
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraudulent transactions
- Comply with legal obligations
We only use personal information for legitimate business purposes.
4. Sharing Your Information
We may share your information with trusted third parties only when necessary to operate our business.
These may include:
Payment Processors
To securely process transactions.
Shipping and Fulfillment Providers
To ship and deliver your orders.
Technology and Website Service Providers
We use trusted technology providers to host and maintain our website, process website analytics, support customer communications, help prevent fraud, and perform other operational services on our behalf.
These service providers receive only the personal information necessary to perform the services we request, must protect your information, and are not permitted to use it for their own independent marketing purposes.
We do not sell, rent, or trade personal information to third parties for their own marketing purposes. However, we may share personal information with trusted service providers as necessary to operate our business and provide our services.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve functionality and enhance the user experience.
Cookies may be used to:
- Remember customer preferences.
- Analyze website traffic.
- Improve website performance.
- Measure the effectiveness of our advertising and improve the relevance of our website and services.
We do not use cookies to sell your personal information to third parties.
Most browsers allow you to disable cookies through your browser settings, although some features of the website may not function properly without them.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect personal information.
These measures include:
- Secure payment processing
- Encrypted data transmission
- Restricted access to sensitive information
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
When information is no longer required, it is securely deleted or anonymized.
8. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws, including the right to:
- Request access to your personal information.
- Request correction of inaccurate personal information.
- Request deletion of your personal information.
- Request information about how your personal information is collected, used, or disclosed.
- Object to or restrict certain processing activities where permitted by law.
- Request to opt out of certain data sharing activities where applicable law provides that right.
To exercise your privacy rights, please contact us using the contact information provided below. You may also review our Do Not Sell or Share My Personal Information page for additional information regarding privacy requests available under applicable law.
9. Third-Party Links
Our website may contain links to third-party websites. These websites operate independently and have their own privacy policies.
We are not responsible for the privacy practices or content of external websites.
10. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected, we will take steps to remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices.
Any updates will be posted on this page with a revised effective date.