Payment Policy

At The Contractor Tools, we provide secure and reliable payment options to ensure a safe checkout experience for our customers.

All orders must be paid in full at the time of purchase. We currently do not offer installment payments, financing, or cash-on-delivery services.

Accepted Payment Methods

We accept the following major payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • Diners Club
  • Union Pay
  • Google Pay
  • Apple Pay
  • Shop Pay

These payment options allow customers to complete transactions securely and conveniently through our website.

Payment Authorization

When you place an order on our website, your selected payment method will be authorized at checkout.

Orders are processed only after successful payment authorization. If the payment cannot be verified or authorized, the order will not be processed or shipped.

In certain situations, we may contact customers to verify payment details in order to prevent fraud and protect both parties.

Currency

All product prices and transactions on The Contractor Tools website are processed in United States Dollars (USD) unless otherwise stated at checkout.

Customers placing orders from outside the United States may have their payment converted to their local currency by their bank or payment provider.

Payment Security

We take payment security seriously.

All transactions are processed through secure, PCI-compliant payment gateways that use industry-standard encryption technology to protect customer information.

  • Payment details are encrypted during transmission
  • Sensitive payment data is not stored directly on our servers
  • Our payment providers follow strict security and compliance standards

These measures help ensure that your personal and financial information remains protected.

Taxes

Any customs duties, import taxes, or additional fees are included in product prices. 

Payment Issues

If your payment fails or is declined, please verify that:

  • Your payment details are entered correctly
  • Your card has sufficient available funds
  • Your bank has not blocked the transaction

If the issue persists, you may contact your bank or payment provider for further assistance.

Contact Information

If you have any questions regarding payments or need assistance with checkout, please contact our support team.

  • Website Name: The Contractor Tools
  • Company Name: 17265956 Canada Inc. (doing business as The Contractor Tools)
  • Address: 17 Viamede Crescent, North York, ON, M2K 2A7, Canada
  • E-Mail: sales@thecontractortools.com
  • Contact Us: here
  • Phone: +1-888-902-4532
  • Business Number: 775100035 RC0001

Customer Service Opening Hours:

  • Monday to Friday: 9 am - 5 pm
  • Saturday and Sunday: Not working
  • Time Zone: Eastern Standard Time

🕒 Response Time: We respond within 24–48 hours.