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Terms & Conditions

Effective Date: March 10, 2026

Welcome to The Contractor Tools. These Terms and Conditions govern your use of our website and the purchase of products from our store.

By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website.

1. Business Information

  • Website Name: The Contractor Tools
  • Company Name: 17265956 Canada Inc. (doing business as The Contractor Tools)
  • Address: 17 Viamede Crescent, North York, ON, M2K 2A7, Canada
  • E-Mail: sales@thecontractortools.com
  • Phone: +1-888-902-4532
  • Business Number: 775100035 RC0001

2. Eligibility to Use Our Website

By using this website, you confirm that:

  • You are at least 18 years old or the age of majority in your jurisdiction
  • You have the legal authority to enter into binding agreements
  • You will use this website in accordance with applicable laws and regulations

3. Products and Availability

We strive to ensure that all product descriptions, pricing, and availability information on our website are accurate.

However, we reserve the right to:

  • Correct any errors or inaccuracies
  • Update product information at any time
  • Modify or discontinue products without prior notice

Product availability may vary depending on supplier inventory.

4. Orders

When you place an order through our website, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the chosen payment method
  • Payment must be completed at the time of purchase

We reserve the right to cancel or refuse any order if fraud, unauthorized activity, or pricing errors are suspected.

If an order is canceled after payment has been processed, a full refund will be issued.

5. Pricing and Currency

All prices listed on our website are displayed in United States Dollars (USD) unless otherwise specified.

Prices may change at any time without notice. The price displayed at checkout is the final purchase price before applicable taxes and shipping costs.

6. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for reference only and are not guaranteed.

Delivery delays may occur due to:

  • Carrier delays
  • Weather conditions
  • Customs processing
  • High shipping demand

Customers are responsible for ensuring that the shipping address provided at checkout is accurate.

7. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

Please review that policy for detailed information regarding:

  • Return eligibility
  • Refund processing
  • Restocking fees
  • Non-returnable items

8. Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Graphics
  • Logos
  • Images
  • Website design

is the property of The Contractor Tools or its content suppliers and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, The Contractor Tools and 17265956 Canada Inc. shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of our website
  • Purchase or use of our products
  • Website interruptions or errors

Our total liability shall not exceed the amount paid for the product purchased.

10. Third-Party Services

Our website may include links or services provided by third parties, such as:

  • Payment processors
  • Shipping carriers
  • External websites

We are not responsible for the policies, content, or actions of third-party services.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Any updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

13. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of Canada, without regard to conflict of law principles.

14. Contact Information

If you have questions about these Terms and Conditions, please contact us:

  • Website Name: The Contractor Tools
  • Company Name: 17265956 Canada Inc. (doing business as The Contractor Tools)
  • Address: 17 Viamede Crescent, North York, ON, M2K 2A7, Canada
  • E-Mail: sales@thecontractortools.com
  • Contact Us: here
  • Phone: +1-888-902-4532
  • Business Number: 775100035 RC0001

Customer Service Opening Hours:

  • Monday to Friday: 9 am - 5 pm
  • Saturday and Sunday: Not working
  • Time Zone: Eastern Standard Time

🕒 Response Time: We respond within 24–48 hours.